Starting your Taxi Booking App in today’s cutthroat online taxi business market is difficult.
Mobile app development companies can help you in your entrepreneurial ambitions. Building a Taxi Booking App like Uber would require a lot of resources.
The admin panel is crucial for an Uber Clone Taxi Booking App because it connects the other components, like the User and Driver App. We will focus on the latter. The admin panel is what the app owner uses to oversee the operations of the Taxi Business.
The admin panel is vital in running your Taxi Business smoothly, as it involves the monitoring of both the users and the drivers. This panel also consists of app promotion and marketing features.
The ready-made app solutions give the entrepreneur a feature-rich admin panel with no compromises, and the mobile app development company has already made the suitable integrations.
What is an Admin Panel?
The admin panel is an attractive dashboard accessible only to the app owners of a Taxi Business. This dashboard gives full visibility and control over the app’s operations, ensuring a smooth workflow.
Features of an Admin Panel
Now, let’s take a look at the admin panel’s features.
The Dashboard:
When first using the dashboard, the owner is greeted with a statistical overview of the total bookings, which are categorized as daily, weekly, and monthly. The dashboard helps them to visualize their market audience. Real-time tracking of ongoing rides. Number of completed rides. There’s also a bar that displays the current revenue. Like the heat map in the driver’s app, the admin panel also has a heat map, though it’s much more advanced. This lets them view all of their drivers that are in a region.
Driver Management:
This feature allows the app owner to add or modify any driver’s profile. Additionally, the driver’s documents like License ID, criminal background checks, and insurance records.
The ability to accept or decline driver applications. The driver activity logs and trip history.
The list of suspended or banned drivers can be accessed.
User Management:
This feature allows the admin to see how large their customer base is, their demographics, etc. The ability to block or unblock users. Admin can see any user’s ride history. User management also involves the handling of tickets.
Booking Management:
With this feature, the admin can use real-time tracking to monitor any rides. The process of assigning, cancelling, and reassigning rides. This feature also handles fare breakdowns and customer complaints.
Payment Management:
The admin panel has a payment management system that handles payments for employees. It allows them to see how much commission they (app owners) have made per ride. It allows them to note which payment option was used at the end of each ride. It also deals with the processing of refunds.
Report and Analytics Management:
The administrator has access to ride statistics, which helps them to identify which cities and at what time the demand increases. They can also measure a driver’s performance based on the trip logs and the customer ratings. There’s a secondary heat map, but for demand, it instead locates the number of drivers nearby. This heat map of demand helps to identify locations, primary metropolitan areas, where the demand for taxis is high. This results in a report generated in a CSV format.
Promotions and Coupons Management:
The admin can add and manage promo codes for users who are considered by the company as loyal customers. They can track the usage and effectiveness of these promo codes. Customers who are using the app for the first time may get offered a limited-time discount.
Settings and Configurations:
Admin can modify the commission rates that they get from each ride. They can also change the surge pricing settings, which are when the fare is temporarily increased in the face of increased demand. Notifications settings can be modified to increase the frequency of notifications that the user gets an alert about. These notifications might be about offers or discounted trips. They also integrate many localizations. Management of currencies and time zones.
Advertisement Management:
This refers to the in-built advertisements that the Taxi App may include to generate revenue. The admin panel has functions that let them increase or decrease the frequency of in-app ads.
Alternative Ways that one can use your Taxi Booking App:
The Taxi App is not the only way a user can book a taxi. The user can also use the website and call the taxi company directly to book a ride for themselves. The admin panel allows the users to manually book a taxi ride like this. From the admin panel, the app owner can accept phone calls and manually book a ride.
Vehicle Management:
The admin will have an integrated list of vehicle types that the drivers have and what the users can select from them. The trip fare is based on the type of vehicle chosen by the user.
Geo-fencing:
Geo-fencing is a feature that lets both users and drivers know about the restricted areas, which refer to crime-ridden areas or places where crimes increase after dark. It is the admin who puts these restricted areas in place.
Additional Features of a Taxi App’s Admin Panel
These features include scheduled booking management. Referral reports, managing Email and SMS templates. Management of users’ mandatory documents. Management of currency rates. Customer Support for verifying and responding to customer complaints. Tracking how much time it takes for each complaint to be resolved.
Why is an Admin Panel necessary for a Taxi Business To Run Smoothly?
The app development company gives the admin panel to the app owners. Which helps them in overseeing the operations of their Taxi Business. All the components of the app, including the user and driver, need to be in sync with the overall business model of the company. The admin panel makes sure that the app owner can monitor multiple departments of his company.
Running Your Taxi Business Smoothly with Uber Clone Script
There are app development companies that deliver to you a user app, a driver app, and the admin panel in their Uber Clone script. These ready-made, on-demand apps save you the burden of making an app from scratch. Entrepreneurs can kick-start their business in just a couple of weeks.
Conclusion
This blog explains how an entrepreneur can run their Taxi Business smoothly, thanks to the admin panel. The admin panel is important for app owners as they can manage the company’s operations with powerful features at their fingertips. It further goes on to outline the features of the admin panel of a Taxi Booking App. From managing users and drivers to the use of advanced analytics to find potential customers. The app development companies provide a pre-built app like Uber, but with more features and a better admin panel for the app owners.